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SPECIAL NOTE / COVID-19
Please note that due to the COVID-19 pandemic, shipping times and options may differ.
SHIPPING TIMES & COSTS
Physical products such as CDs, books, clothing and other merchandise are shipped through postal or delivery services; All shipments are tracked.
Shipping times vary between areas and countries. For normal orders, own store shipping time is 1-3 business days. Products are shipped from Berlin, Germany. Added to that time are the estimated post / delivery service shipping times, as follows:
- Inside Germany: 1-2 business days;
- Inside the EU 2-3 business days;
- Rest of Europe: 4-7 business days;
- USA & Canada: 4-7 business days;
- Japan: 3-6 business days;
- Australia & New Zealand: 6-9 business days;
- Rest of the world: between 6-21 business days.
Shipping & Handling Costs
- Inside Germany €2.20
- Europe (outside Germany) €4.40 *
- US, Canada €3.70
- Japan €3.70
- Australia & New Zealand €3.70
- Other countries € 5.95 (tracked shipment)
* Rate includes postal VAT